Privacy information.

Last updated: 21 October 2026

Upholstery Solutions Southwest (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use and protect your personal information when you use this website or contact us about an upholstery project.

Who we are

Upholstery Solutions Southwest is based in Plymouth, Devon. The contact for all privacy matters is Mike Pedrick.

• Phone: 07851 024010
• Email: mpedrick312@gmail.com

What information we collect

• Details you give us when you request a quote or contact us, such as your name, email address, phone number, location and project details.
• Photos you choose to send us of your vehicle, camper or boat.
• Basic technical data collected automatically, such as IP address, browser type and pages visited, through cookies and similar technologies.

How we use your information

• To respond to enquiries and provide quotes.
• To carry out and manage upholstery work you have requested.
• To keep our website secure and working properly.
• To comply with legal and accounting obligations.

Our legal basis

We process your data to respond to your request or perform a contract with you, to meet legal obligations, and for our legitimate interests in running and securing our business. Where we rely on consent (for example, non-essential cookies), you can withdraw it at any time.

Sharing your information

We do not sell your personal data. We only share it with trusted providers who help us run the website and business (such as web hosting, email and messaging services), or where required by law. These providers may only use your data to provide their services to us.

How long we keep your information

We keep enquiry and project information only for as long as needed to deal with your request, and for any period required by law or for accounting purposes. After that, it is securely deleted.

Cookies

This website uses cookies to function properly and to understand how visitors use it. You can control or delete cookies through your browser settings. Blocking some cookies may affect how the site works.

Your rights

Under UK data protection law you have the right to:

• Access the personal data we hold about you.
• Ask us to correct or delete your data.
• Object to or restrict how we use your data.
• Request a copy of your data in a portable format.
• Withdraw consent at any time.

To exercise any of these rights, please contact us using the details above. If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.

Security

We take reasonable steps to protect your personal information from loss, misuse and unauthorised access. However, no internet transmission is completely secure, so we cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page.

Contact us

If you have any questions about this policy, please contact Mike Pedrick on 07851 024010 or at mpedrick312@gmail.com.